The Company You Can Count On
We are prepared for the unexpected. Rely on Dwyer Restoration for full-service care for your water damage needs from start to finish.
Water damage can be a complicated problem, and it calls for a trained, certified professional to handle the cleanup. At Dwyer Restoration, Inc, our team has the expertise and equipment to handle all of your water extraction and removal needs. We're available 24 hours a day, seven days a week, to provide immediate water extraction services right when you need them. No matter the source, standing water needs to be removed as soon as possible to minimize the damage to the structure. With years of experience and water pumping and extraction services offered around the clock, Dwyer Restoration, Inc is the place you can trust for your emergency water extraction needs in New Braunfels, TX.
Water extraction and removal on its own is not enough to remove all of the moisture from your home or business after you've experienced water damage. Water is pervasive, and remaining moisture can hide behind the walls, inside the ceiling, under the flooring, and even inside your HVAC system, where it can wreak havoc if not properly dried out. Our trained and certified technicians have the equipment necessary to detect this hidden water. We're ready to handle your structural drying emergency and have the expertise to provide expert drying and dehumidification services with high-velocity air movers and dehumidifiers to remove moisture from the air and your structure. Your property is one of your greatest investments, and with so much at stake, you can trust Dwyer Restoration, Inc to help you get things back to pre-loss conditions as soon as possible so that you can keep moving forward.
Because basements and crawlspaces are the lowest points in a home, they tend to be the first area to experience water intrusion when there is flooding. The specially trained and certified crew at Dwyer Restoration, Inc is ready 24/7 with a rapid response to restore your home as quickly as possible. In addition to causing structural damage, flood waters present a unique safety issue as they're considered Category 3 or "black water," which means they contain unsafe contaminants and health hazards. When we get on the scene, we will evaluate the extent of the damage, remove the floodwaters quickly and efficiently, and clean and decontaminate the area to keep you, your family, and your home safe. A flooded basement is one of the most destructive and emotionally taxing events a homeowner can experience, but our caring staff of professional flood damage restoration professionals is always ready to help you and your family. Call us at (210) 371-5843 for all of your flood damage restoration needs in New Braunfels, TX.
Don't hesitate. We're available 24/7 with a fast response time to all inquiries.
Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders, like flood insurance or sump pump failure insurance.
Contacting a restoration contractor and your insurance adjuster at the same time is a good idea because the restoration contractor will help ensure that the water extraction and dry out and the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may have to pay out of pocket to get the property completely back to normal.
That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry but can still leave behind moisture levels that create an ideal environment for mold to grow.
Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings makes the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will also be able to back up your insurance claim scope with the necessary technical documentation.
If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the property's contents to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.
Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling caused by a roof leak but doesn't fix the roof, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint your water damage's exact cause and ensure the source is repaired. We make sure your restoration job is done right the first time.
We provide water damage mitigation in Boerne, TX. Click Here to view our Boerne, TX water damage mitigation photo gallery.